Terms and Conditions – Trusted Insulation

Terms and Conditions

Trusted Insulation, operated by Rehmat Project Builders Ltd, is committed to providing clear and reliable insulation services throughout New Zealand. These Terms and Conditions outline the rules for using our website and services. By accessing this website or requesting our services, you agree to be bound by these terms. If you do not agree, please do not use our website or request our services.

Services

Trusted Insulation provides residential insulation services, including but not limited to: ceiling insulation, wall insulation, underfloor insulation, and ground vapour barriers. All services are subject to site assessment, availability, and an agreed scope of work.

Quotes & Pricing

All quotes are non-binding and based on the information available at the time of assessment. Prices may change if site conditions differ from the initial assessment. Any changes will be discussed and approved before work begins.

Payments

Payment terms are outlined in your quote or invoice. Full or partial payment may be required before or upon completion of work unless otherwise agreed in writing.

Cancellations & Rescheduling

If you need to cancel or reschedule an appointment, please notify us as soon as possible. Late cancellations may incur a fee.

Access & Site Conditions

You are responsible for providing safe and reasonable access to the property and work areas. Trusted Insulation is not responsible for delays or issues caused by unsafe, restricted, or unsuitable site conditions.

Compliance & Standards

All insulation installations are carried out in accordance with applicable New Zealand building standards and industry guidelines.

Limitation of Liability

While we take every care to deliver quality workmanship, Trusted Insulation and Rehmat Project Builders Ltd are not liable for indirect, incidental, or consequential damages, except where required by New Zealand law.

Nothing in these terms limits your rights under the Consumer Guarantees Act 1993.

Website Use

All content on this website is for general information only. We reserve the right to update or modify website content, services, or pricing at any time without notice.

Privacy

Any personal information collected through this website or during enquiries is handled in accordance with our Privacy Policy and New Zealand privacy laws.

Governing Law

These Terms and Conditions are governed by the laws of New Zealand.

Contact

If you have any questions about these Terms and Conditions, please contact us via the details provided on our website.